Epoxy curing agent News Clariant uses digital service platform CLARITY™ to comprehensively improve technical support for more than 80 catalyst users around the world

Clariant uses digital service platform CLARITY™ to comprehensively improve technical support for more than 80 catalyst users around the world

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Clariant uses digital service platform CLARITY™ to comprehensively improve technical support for more than 80 catalyst users around the world

● Clariant’s catalyst digital service platform CLARITY™ enables real-time data exchange and visualization of device operating indicators

● Since its launch in 2021, CLARITY has been adopted by more than 80 factories and serves more than 380 active users in 28 countries around the world.

● This service is applicable to all applications of Clariant catalysts and helps customers optimize the operating parameters of production units, thereby improving unit operating efficiency, sustainability and safety.

On December 20, 2023, Clariant, a specialty chemicals company focused on sustainable development, announced that its digital service platform CLARITY for catalyst customers has performed well and has been widely praised. CLARITY is a cloud-based technology platform developed by Navigance, a subsidiary of Clariant, to provide customers with 7x24 real-time 24/7 real-time catalyst performance data and advanced visualization, analysis and monitoring tools. The tool supports all Clariant catalyst applications, enabling end-to-end encrypted data sharing and visualizing key operational metrics in a customized user interface. Customers can also directly contact Clariant's experts through its user interface for technical exchanges and technical guidance. Since its launch, CLARITY has been adopted by more than 80 factories and serves more than 380 active users in 28 countries around the world.

Lorena, Global Vice President Director of Clariant Catalyst Application Technology Oviol said: "The combination of our digital service platform CLARITY and the professional experience of the Catalyst Application Technology (ACT) team takes the customer experience to a whole new level. With Navigance™, we enhance the way we interact with customers and provide a unique Advantage provides customers with innovative and optimized solutions. As competition in the industry continues to increase, our state-of-the-art tools and data-driven capabilities will help customers stay ahead in their fields."

Dominic, Process Manager, BASF Riedel praised the implementation of CLARITY as the company's digital lighthouse project at the Ludwigshafen steam cracker: "CLARITY helped us optimize various process indicators and presented them through a well-organized and customized user interface, providing operators and The insights provided by the production plant engineers are also extremely valuable. The automated data upload method significantly speeds up the evaluation process compared to tedious data sharing using spreadsheets.”

Petrowidada Company (EBER Petrochemical Group) Plant Manager Akhmad Firdaus also praised CLARITY, believing that it has subverted the analysis technology of catalyst performance, and said: "CLARITY not only simplifies the performance analysis of catalysts, but also provides us with a direct way to leverage Clariant's rich professional experience. Now we can Quickly connect with Clariant experts and establish seamless two-way communication. This platform has proven to be extremely useful in solving various challenges and optimizing catalyst performance.”

CLARITY contains useful visualization and optimization tools that can be used to improve catalyst-related production unit performance, for example, increasing throughput and reducing feedstock consumption. The platform improves customer support through seamless collaboration with experienced Clariant experts, resulting in more efficient catalyst operations. The benefits of the platform are fully demonstrated by the extremely high customer adoption rate. CLARITY will combine Clariant's proprietary tools and professional experience with Navigance's data science and machine learning capabilities through continuous improvement to provide customers with more advanced predictive and guidance data analysis services.

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