According to the "China Railway" official account, in the third quarter, the country's railways sent 1.15 billion passengers, an increase of 11.6% compared with the same period in 2019. On September 22, Railway 12306 sold 26.952 million tickets, and on September 29, it sent 20.098 million passengers. The number of passengers, single-day ticket sales, and single-day passenger dispatch volume all hit record highs. Railway transportation is safe and orderly.
In the third quarter, business flow, student flow, family visiting flow, and tourism flow were intertwined and superimposed, and passenger travel demand was very strong. The railway department adheres to the people-centered development philosophy, actively adapts to the demand of the passenger transport market, optimizes the passenger train operation map, implements measures to facilitate and benefit the people, and makes every effort to carry out summer transportation and Mid-Autumn Festival and National Day Golden Week transportation battles, effectively ensuring the safety of passengers and Travel in an orderly and warm manner.
First, increase the supply of passenger transport capacity to accurately meet travel needs. Coordinate high-speed railways and regular-speed railways, make good use of the resources of new high-speed railway lines such as Guangzhou-Shantou, Fuzhou-Xiamen, and Shanghai-Nanjing along the Yangtze River, do everything possible to tap transportation potential, and open more passenger trains. In the third quarter, the national railways operated an average of 10,169 passenger trains per day, which was 10,169 more than in 2019. An increase of 13.9% over the same period. Based on the dynamic analysis of the big data of 12306 passenger ticket pre-sales and waiting list purchases, we will increase the supply of transportation capacity in key areas, popular directions and tourist cities in a timely manner to accurately meet the travel needs of passengers. Efforts were made to ensure transportation services for the Chengdu Universiade and Hangzhou Asian Games, providing strong support for the smooth operation of the events.
The second is to optimize regional passenger transport products and facilitate personnel exchanges. The China-Laos Railway implemented a new train schedule on July 25. The entire running time between Kunming and Vientiane was shortened by 64 minutes, further improving the quality of international passenger trains. In the third quarter, a total of 40,000 cross-border passengers were sent. The Guangzhou-Shenzhen-Hong Kong High-Speed Railway launched a "flexible travel" service on August 14, which has promoted the continued increase in two-way passenger flow and further facilitated personnel exchanges between the mainland and Hong Kong. In the third quarter, a total of 6.31 million cross-border passengers were sent. Increase the operation of tourist trains, increase operating routes to key tourist cities, and create high-quality tourist train brands such as Panda Train, Hulunbuir Train, Jingzang Train, Altay Train, Dunhuang Train, Meihe Train, and Jinghe Train to meet the diverse needs of passengers. , to help the development of tourism economy. Continue to operate the public welfare "slow train", optimize equipment and facilities, facilitate people in remote areas to travel, and effectively serve rural revitalization.
The third is to implement measures that are convenient and beneficial to the people to improve the passenger travel experience. Optimize and improve the 12306 passenger information service function, add temporary passenger trains in the same direction, delay reminders, ticket check-in location changes and other service scenarios, and strive to push service information to all passengers. New functions such as the 12306 online shop selection pilot and online verification of student discount tickets were launched. In the third quarter, 8.52 million students were verified online, and multiple measures were taken to ensure the travel of student passengers. Strengthen the organization and service guidance of passenger boarding and disembarkation during peak hours, dynamically increase security inspection verification channels, ensure basic services such as air conditioning, water supply, and catering, and care for key passengers such as the elderly, the young, the sick, the disabled, and pregnant women. The coverage of the railway smooth travel code has been increased to more than 3,500 EMUs. Trains and stations providing Internet ordering services have increased to 79, striving to provide a hygienic, clean, warm and comfortable travel environment. Convenient transfers are realized at 120 stations across the country, and are seamlessly connected with municipal transportation such as buses, subways, taxis, etc., making passengers travel more efficiently.
The fourth is to make every effort to prevent floods and rescue operations to ensure safe and smooth railway operation. Actively respond to multiple rounds of typhoons and extremely heavy rainfall such as "Tali", "Dusuri", "Kanu" and "Haikou", promptly launch emergency plans, actively implement the strategy of "advance prevention, active avoidance, and effective emergency response", and make every effort to prevent floods Flood fighting and rescue work. Strengthen line inspections, equipment maintenance, and strictly implement driving safety measures during flood seasons, minimizing the impact on railway transportation safety and order. In response to the impact of water damage on multiple railway transportation lines including Fengsha, Jingyuan, Jingha, Beijing-Kowloon, Beijing-Guangzhou, Shanghai-Kunming, and Chongqing-Huaihua, we decisively took proactive risk avoidance measures, made every effort to replenish food for trains in transit, and organized risk avoidance in a safe and orderly manner. Stranded passengers were evacuated and transported to ensure the safety of passengers' lives and property. We will continue to do a good job in information dissemination, promptly announce train suspensions, delays, etc., and provide ticket refunds, ticket changes and other services to minimize the impact on passenger travel.
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